John
Thursday, May 25, 2000
The Arizona Department of Transportation has the worst customer service setup. As you are waiting to speak to an agent, a recorded voice says: "The first agent you will speak with will be a Level One representative. Please do not divulge your name or any other identifying information to this agent." WTF? Why do I care that someone is a "Level One" representative? What is so special that I can't tell someone my name. Fucked up.
9:40 AM # 
continuity is the personal site of john logan, a thirtyish guy in phoenix, arizona.
he lives with a one-eyed jack russell terrier, several computers, and entirely too many books.
here you'll find his journal, travelogue, and a photo now and then.
john AT continuity DOT nu
phoenix, arizona.
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